We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Jul 2019 07:18
Brought very quickly. Packed in 3 packs. Cans of 0,5 1l bottles are placed. Outside the pockets. As i wanted.
17 Jul 2019 02:26
Delivery to the brest region 2 weeks! I recommend.
5 Jul 2019 04:06
Instant shipment and fast delivery. The bag is very thin and small. Only a few bottles of 0,5 liters will fit. Lightning is not very convenient. But we'll try it later, i'll finish it.
2 Jul 2019 12:18
The bag is basically good, the temperature keeps, but not for long, do not wait for miracles, tested at sea
30 Jun 2019 21:10
16 Jun 2019 06:01
Came quickly. Quality is good. Convenient. Compartment refrigerator, just by the way for the heat. Always cold water. Pockets pleased with their quantity. The only wish, make the straps to secure the authentic.
14 Jun 2019 04:26
Great store! Quickly sent the order. Spb reached 2,5 weeks. The parcel was fully tracked. The price is wonderful. I recommend to everyone!! Seller prosperity and big sales! The order is beautiful, as in the picture! Photo does not convey all beauty
8 Jun 2019 07:56
The product corresponds to the description, fast delivery.
7 Jun 2019 02:57
Very quickly came
14 Jul 2018 03:17
high quality made. me тонковата little protection seem but it is not critical.
12 Jul 2018 01:09
fast delivery. i satisfied. thank you to the store/charliz.
22 Jun 2018 07:48
Alles perfekt! Bardzo szybka wysyłka. Solidne wykonanie, wymiary się zgadzają.
24 May 2018 12:04
goods is good, thank you so much store. and its продовца recommend!
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